Customer Care: 080 - 2670 8400

FAQ's

Q. Where is Asian Diagnostics located
Asian Diagnostics - Main Branch
Address: #28, Opp. Vani Vilas Hospital,
K. R. Road, Bangalore-560002

Q. Why Us?
Pioneer in the concept of all diagnostic services under one roof
Technical people with vast knowledge to support the services
Quality services with 17 yrs of experience
NABL Accredited lab
Present across major cities in Karnataka

Q. What is NABL?
Asian diagnostics has successfully achieved NABL Accreditation.
National Accreditation Board for Testing and Calibration Laboratories (NABL) is an autonomous body under the aegis of Department of Science & Technology, Government of India. NABL has been established with the objective to provide Government, Regulators and Industry with a scheme of laboratory accreditation through third-party assessment for formally recognizing the technical competence of laboratories. The accreditation services are provided for testing, calibration and medical laboratories in accordance with International Organization for Standardization (ISO) Standards.
Government of India has authorized NABL as the accreditation body for Testing and Calibration Laboratories.

Q. What types of tests does Asian Diagnostics perform?
We offer more than 3000 different tests across a comprehensive range of diagnostic modalities from the routine to higher end investigations in biochemistry, serology, clinical pathology, surgical pathology, microbiology, immunology, radiology, cardiology, complete with the latest updates in the field of medical Asian diagnostics is currently the largest Allergy Test Center in India it is the first and only laboratory in the state to perform quantitative 'Food Intolerance' tests. It is currently a one-stop destination for the best in diagnostic services.

Q. How do I order a test?
To order our test you can call at our customer care number 080-26708400 or email us at asiandiagnostics@yahoo.com

Q. My doctor has ordered a lab test for me, and does not collect samples in his/her office. How do I submit my sample at your lab?
You can submit your sample by availing our home collection facility. To order call us at 99455 40000

Q. Do I need to make an appointment in order to be tested at Asian Diagnostics?
Appointments are not required. You can visit anytime round the clock, 365 days or can choose home collection facility.

Q. Do I need to stop taking food before being tested at Asian Diagnostics?
We do not require fasting prior to having your blood drawn for the tests being offered at our lab. Please contact your physician to determine his/her requirements for your specific testing.

Q. How long does it take to receive test results?
Depending on the test performed, most tests are completed and reported to your ordering healthcare provider within about 2-4days of receiving the sample for testing. Certain tests take several days to weeks. Results are hand delivered to you and your Heath care Provider.

Q. Does Asian Diagnostics have a home collection service?
Yes, we provide home collection service.
For home sample collection call- 99455 40000

Q. From where can I collect the report?
A. We deliver the reports to your doorstep; we also send reports through email.

Q. Where are your collection centers?
We collect samples from your residence. We also have many sample collection centers throughout Bangalore. (Refer contacts page)
For allergy and food intolerance tests, we collect samples throughout Karnataka. (Refer "Our branches" page)

Q. How is Asian Diagnostics different from other service providers?
Established in 1999, Asian Diagnostics has continued to evolve over the years to cater to the needs of doctors and patients alike. With a '24 hours, 365 days a year policy', innovative services like 'home sample collection' and 'Allergy testing' and 'Food intolerance' packages, it is on-track to reach its goal of becoming the best Diagnostic center in the state.
Largest allergy test center in India
Only center in the state to perform quantitative food intolerance test
24 hrs., 365 days home sample collection facility
Shortest turnaround time

Q. How will I understand if a test is right for me?
We provide complimentary pre and post genetic counseling to every patient who wants to avail this facility.

Q. What does my test report mean?
We provide complimentary counselling post-delivery of report to help with report interpretation. You can also reach out to your healthcare provider for guidance on next steps.

Q: What kind of specimen is collected for a drug (toxicology) test?
Urine is the most common specimen type because drugs are cleared out of the bloodstream primarily by the liver and kidneys and eliminated through urine. (For more information about drug (toxicology) testing, click here.)

Q. Can I order my own test? Or should I have a prescription from a doctor?
You can order your own test.

Q. What is an allergy?
One of the marvels of the human body is that it can defend itself against harmful invaders such as viruses or bacteria. In some people, the body reacts to harmless substances such as dust, mold or pollen by producing an antibody called immunoglobulin E (IgE). When patients with one of the allergic diseases (such as rhinitis or asthma) are exposed to these substances, the immune system then rallies its defenses, launching a host of complex chemical weapons to attack and destroy the supposed enemy. In the process, some unpleasant and, in extreme cases, life-threatening symptoms may be experienced.

Q. What causes an allergic reaction?
Hundreds or even thousands of ordinary substances can trigger allergic reactions. These are called "allergens." Among the most common are plant pollens, molds, household dust (dust mites), animal dander, industrial chemicals, foods, medicines and insect stings.
An allergic reaction may occur anywhere in the body, but usually appears in the skin, eyes, lining of the stomach, nose, sinuses, throat and lungs -- places where special immune system cells are stationed to fight off invaders that are inhaled, swallowed or come in contact with the skin.

Q. Who develops allergies?
Allergies can affect anyone, regardless of age, gender, race or socioeconomic status. While it's true that allergies are more common in children, they can occur for the first time at any age or, in some cases, recur after many years of remission.
Although the exact genetic factors are not yet understood, the tendency to allergies, as well as to allergic disease, is linked to heredity.

Q. What is the best method of testing for allergies?
We perform allergy tests for more than 500 allergens through
- In-vitro allergy test
- Skin prick test
- Patch allergy test
- Autologous serum test
Advantages of In-vitro tests:
• Testing is done outside the human body. Thus there is no risk of anaphylaxis and cross reactivity.
• Safe in all ages including children.
• Testing is done from a single sample of blood. As no multiple pricks are involved, it is convenient for the patient.
• The reagents used are standardized as per WHO Standards and the reports are easy to interpret. Hence, convenient for the clinicians.
• The use of medications will not alter the results of the test. Hence there is no need to refrain from them before the test.
• Has high sensitivity and specificity

Q. What are allergy shots all about?
Allergy shots are an effective and safe treatment for people who suffer from a variety of allergic diseases, including allergic rhinitis (hay fever), asthma and insect stings. The treatment – also known as immunotherapy or allergy immunization – works by introducing small amounts of purified substances to which the person is allergic, in gradually increasing amounts. The allergy shots improve the patient's natural resistance to the allergens and minimize or eliminate the need for medications.
Allergy shots consist of a series of injections containing small amounts of the substances to which a person is allergic. After a course of allergy shots, 80 to 90 percent of patients have less allergy symptoms, and in many cases their allergies have completely resolved. Allergy shots have been given for nearly 100 years and are FDA approved therapies.

Q. Why is it that frequent exposure to an allergen can increase sensitivity and cause allergic reaction, yet repeated exposure to an allergen in allergy shots helps build ups immunity?
Regularly scheduled, repeated exposure to small amounts of an allergen can lead to immunity, whereas infrequent and erratic exposure does not confer immunity but increases the likelihood of producing allergen sensitization.
Irregular exposure to allergens can lead to the production of antibodies (called IgE-mediated antibodies). The presence of these antibodies, when exposed to an allergen can lead to an allergic reaction.
In allergy shots or immunotherapy, the allergen exposure is closely regulated and given on a scheduled basis. Small amounts of allergens are given over a period of time to build up to maintenance doses. This leads to the production of blocking antibodies (called IgG antibodies) and a decrease in the level of allergic or IgE-mediated antibodies.

Q. What is asthma?
Asthma is a chronic, inflammatory lung disease characterized by recurrent breathing problems. People with asthma have acute episodes when the air passages in their lungs get narrower, and breathing becomes more difficult.
The problem is an oversensitivity of the lungs and airways, which overreact to certain "triggers" and become inflamed and clogged.

Q. What causes asthma?
The cause of the lung abnormality that is asthma is not yet known. Through research, scientists have established that the disease is a special type of inflammation of the airway that leads to contraction of airway muscle, mucus production and swelling in the airways. The airways become overly responsive to environmental changes. The result is wheezing and coughing.

Q. Can asthma be cured?
There is a close link between asthma & allergy, which makes it more difficult to manage your asthma.
When asthma is triggered by allergens, it becomes more difficult to manage, if your allergies are not managed well.

Q. Is asthma a psychological or emotional disease?
No. Although episodes of asthma can sometimes be brought on by strong emotions, it is important to know that asthma is not the result of emotional factors such as a troubled parent-child relationship. Years ago, people more commonly believed that asthma was "all in one's head" and therefore not a real illness.
Physicians and other medical scientists today know that this is wrong.

Q. How is asthma diagnosed?
Asthma is sometimes hard to diagnose because it can resemble other respiratory problems such as emphysema, bronchitis and lower respiratory infections. For that reason, asthma is underdiagnosed – that is, many people with the disease do not know they have it and therefore are never treated. Sometimes the only symptom is a chronic cough, especially at night. Or, coughing or wheezing may occur only with exercise. Some people mistakenly think they are having recurrent bronchitis, since respiratory infections usually settle in the chest in a person predisposed to asthma.
To diagnose asthma and distinguish it from other lung disorders, physicians rely on a combination of medical history, a thorough physical examination, and certain laboratory tests. These tests include spirometry (using an instrument that measure the air taken into and out of the lungs), peak flow monitoring (another measure of lung function), chest X-rays and sometimes blood and allergy tests.

Q. What does an asthma attack feel like and what happens during an attack?
An asthma episode feels somewhat like taking deep breaths of very cold air on a winter day. Breathing becomes harder and may hurt, and there may be coughing. Breathing may make a wheezing or whistling sound.
These problems occur because the airways of the lungs are getting narrower. The muscles that surround the airways tighten, the inner lining of the airways swells and pushes inward, and the membranes that line the airways secrete extra mucus, which can form plugs that further block the air passages. The rush of air through the narrowed airways produces the wheezing sounds that are typical of asthma.

Q. If I come up positive to wheat, does that mean I have Coeliac Disease?
No. Coeliac disease is an autoimmune disease that results in a severe reaction to gluten, a protein found in wheat, barley and rye. Our wheat extract does not contain gluten and so a positive test result for wheat only indicates intolerance to wheat proteins, not to gluten.

Q. Do I have to be referred by my GP before I have a food intolerance test?
No, you can order from us directly or through your healthcare practitioner.

Q. Isn't it dangerous cut out whole food groups?
You do have to be careful when changing your diet which is why we offer follow-up dietary advice from our qualified nutritionists to anyone who has taken our tests.

Q. Are these tests suitable for children?
We recommend a lower age limit of 2 years or older.

Q. Do I need to have a re-test after a few months?
Most people do not need to have a re-test, but if you would like another test we usually advise a period of 12 months in between tests. If your symptoms have improved and you have been able to successfully re- introduce the foods, then a re-test is unnecessary.

Q. Why do I react against a food that I have never eaten?
It is occasionally observed that reactions with some foodstuffs occur, although the patient is convinced of never having eaten this foodstuff. This is absolutely not unusual, and also not attributable to a false measurement. In this case, one talks of a so-called "cross reaction" i.e. the antibody recognizes not only the antigen for which it was originally formed, but also other antigens which belong to other foodstuffs. This is possible because some foodstuffs have identical molecules or identical parts of molecules, although they evidently do not have to be directly related with each other. These identical molecules or parts of molecules can then be recognized by an antibody.